FAQ

Frequently asked questions

Everything you need to know before and after you order. Can't find your answer? Contact us.

How long does delivery take?

Every watch is hand-assembled and dispatched within 3–5 business days, then shipped express worldwide — free on every order.

How do I adjust the bracelet?

Our bracelets use a quick-adjust clasp and removable links, so you can size your watch at home in minutes.

What does the warranty cover?

Every timepiece carries a 2-year warranty on the movement and finish, plus a 30-day money-back guarantee.

Are the parts original?

We use genuine Seiko/TMI movements and high-grade aftermarket components. Cadrano is not affiliated with any other watch brand.